Step 1: Pre-Inspection
Our Technician will do a walk through inspection with you to identify carpet history and construction, soiling conditions and potential permanent stains.
Step 2: Pre-vacuum
Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in the cleaning process.
Step 3: Pre-spray
A preconditioning agent is applied to break down traffic area soil and other spots for a more thorough cleaning.
Step 4: Pre-Spot (if required)
Difficult spots are pre-treated with special cleaning solutions to increase the chance of removal.
Step 5: Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
Step 6: Extract and Rinse
Once the soil has been loosened, our Twin Vac, High Powered hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet. We go round all edges with a hand tool to ensure your carpets look their best.
Step 7: Neutralizer
Every carpet that we clean is pH balanced so that there is no sticky residue left behind.
Step 8: Post Spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed.
Step 9: Post Groom
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.
Step 10: Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job. If you have any questions or concerns, please let our technician know during this time. We want to be sure that you are 100% satisfied before we leave.